Spillman Flex CAD Ancom Communications Minnesota

Customize Screens, Functions & Commands

Support multiple public safety answering points, jurisdictions and disciplines on one shared system, while still preserving agency autonomy through customized, agency-specific configurations and reports. Dispatch units, add calls and search for data using either your keyboard and mouse, or operating directly from the CAD command line with prompted cues as you type that help you to enter commands quickly and accurately, saving precious time. Familiar features such as right-clicking, dragging and dropping can also be utilized.

Key Capabilities:

Customizable display options
Quick CAD commands
Visual alerts on the CAD status screen

Integrate System Data

Flex’s tightly integrated system provides dispatchers with easy access to all critical data from just one screen. From the CAD command line, dispatchers can query name, vehicle, property, law incident records, as well as Involvements® within the Law Records module, without exiting the CAD status screen. Any information added by dispatchers can be seen in real-time by responding personnel, helping to boost situational awareness and improve speed and accuracy of field reporting.

Key Capabilities:

Real-time status alerts and timers
One system login
On-the-spot data sharing capabilities

Locate Units and Calls on Jurisdictional Maps

View CAD calls on automatically populated jurisdictional maps. Seamless integration between the Flex AVL Mapping module and Flex police dispatch software displays all units in the correct location on the CAD map. When using Flex’s CAD tools, dispatchers can route a unit to a call directly from an agency’s map by dragging the unit symbol over the call symbol, or vice versa. Users can also dispatch a call to a unit by entering the command into the CAD command line. New calls are automatically centered on the map, giving dispatchers quick access to the most pressing situations. Additionally, improve responder safety and save time by easily maintaining the aliases of your agency’s ASTRO radio devices.

Key Capabilities:

Mobile and GIS integration
Customizable maps
Easy-to-use mapping toolbar

Increase Call Taker Focus for Faster Response

Integrate call handling into Flex CAD and ease the call taker’s already-stressful job, resulting in a more efficient and comfortable workspace. Minimize keystrokes, reduce errors and speed response. Reduce the need to swivel back and forth between applications. Now, answering a call, creating an incident, dispatching, and releasing a call can be accomplished in as few as four keystrokes--all from a single workstation.

Key Capabilities: